Measuring Your Customer Satisfaction

ACX, is a new of customer quality assurance system , designed by Delta Partners to, manage directly and in an unbiased manner, all your internal processes based on high quality optimal customer experience (CX). It helps improve your business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. it's achieved through a series of policies adherence surveys handed to different employees within your institution. It is also used to coach staff about specific activities, change behaviors, and will have a direct impact on sales.
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Quality assurance

Sample policy-compliancy estimate